Password Recovery

Please follow the steps described below to recover your password.

Information on your password recovery will be sent to the email address indicated in the Personal Details section of your account.

  • Account number – should be between 6 and 7 digits in length.
  • Email – should match the address indicated in the Personal Details section of your account.
  • Username – must begin with a letter and may contain only letters, digits and ‘-‘ or ‘_’ symbols. It should be between 3 and 32 characters in length.